Keeping your SMU technology safe with Multi-Factor Authentication (MFA)

As part of the continued effort to keep Saint Mary’s University’s computing environment and data secure, Multi-Factor Authentication (MFA) is being implemented.  Faculty, staff and new students have already been enrolled.  Returning students will receive further communication at the beginning of the term.  MFA will provide an additional layer of protection for services such as email and network access.   

What is Multi-Factor Authentication (MFA) and why are we implementing it? 

Also known as two-step verification, Multi-Factor Authentication adds an extra layer of protection to help prevent cyber threats even in cases where someone has stolen your password. Multi-Factor Authentication is a safe and simple way to protect your Microsoft 365 email and single sign-on account.  

What does it mean for you? 

Once MFA has been implemented for your M365 account, you will be asked to verify your identity every week through the input of an access code received from the Microsoft Authenticator app. You will also be prompted to authenticate your sign-in whenever you log-on using a new or different device. These extra steps will provide enhanced security for your accounts. These links provide more information on using the Microsoft Authenticator App and Multi-Factor Authentication

When will this be implemented?

Throughout the spring and summer, staff and faculty have been enrolled in MFA, and currently, more than 99% are using it to secure their accounts. We have also enabled MFA for new students, all incoming graduate and undergraduate students are using it as well.  For returning SMU students we will continue to communicate through the beginning of the term and will enable all of the accounts on September 20, 2023. 

Questions?

Please submit any questions to our support team at mfa@smu.ca and a member of our team will be happy to assist you.  You can also find answers to frequently asked questions and support documents on the Multi-Factor Authentication HUB. 

We ask for your patience and understanding as we step through best practices to ensure a smooth transition. Please stay tuned for further communications and updates on this project.