New SMU lab tackles society’s wicked problems

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Saint Mary’s University’s new Wicked Problems Lab is a teaching, learning, and research hub that brings big data, software, analytic techniques, and resources together to tackle wicked problems.

Wicked problems are complex and multifaceted issues that are difficult, if not impossible, to solve. Saint Mary's aims to take on these challenges, evaluating the problems from various perspectives and offering potential solutions to address the issue.

Made possible by gifts from The Windsor Foundation, the Hewitt Foundation and Dr. Daniel McCarthy BComm'76 DComm'11, this new lab’s mandate is to help students and researchers across the university tackle some of society’s most wicked problems.

"Our lab is working to build capacity in employing the large quantities of data currently available and advanced analytical tools to track, assess, and tackle wicked problems both locally and globally," says Dr. Mathew Novak, a Saint Mary's associate professor and director of the Wicked Problems Lab. "We invite students and faculty to bring us their wicked problems, and we will work them to find a solution.  We can help find data and use a host of analytical software that will help in understanding the complexity of the problem and contribute to our pursuit of new knowledge and solutions."

"The resources and expertise of the lab will help our researchers and our students in every discipline. Students writing a term paper may want to include data to support their arguments," says Dr. Novak. "We can help them with the skills, tools and support needed to wade through the mountains of publicly available data and demonstrate how to look at that data in new ways."

The lab follows three critical facets to its resourcing: teaching, learning, and research.

As a teaching resource, the lab offers problem-based learning activities for undergraduate and graduate-level courses. Each exercise has students engage with data and analytical tools to assess a problem while posing questions about challenges in tackling the issue.  These virtual classroom sessions are available for instructors in all disciplines and are timely demonstrations of how Saint Mary’s is innovating in its delivery of courses online.

As a learning resource, the lab will deliver individual and group training to any Saint Mary's community member that wants to enhance their knowledge and use of data analytics and specialized software tools and databases. Training sessions with Geographic Information Systems (GIS) are already underway, demonstrating how the software may be employed in various disciplines across campus and offering participants hands on exercises in map making, data management, and spatial analysis. 

As a research resource, Saint Mary’s faculty and students can work with Dr. Khan Rahaman, the full-time research analyst, for free assistance in addressing their wicked problem.  Dr. Rahaman will work with the lab's clients and help them collect, manage, and analyze data for reports, theses, and other research outlets.

"We are very excited to be up, and we are embracing online learning and collaboration, offering our services remotely," says Dr. Novak. "We also look forward to when we can be back on campus, and our lab space will be available for in-person teaching and training as well as research assistance.”

“I also want to thank the people behind the gift that supports all of the work that we do,” adds Novak. “A special thanks to The Windsor Foundation, the Hewitt Foundation, and Saint Mary’s alumni Dr. Daniel McCarthy for making this possible.”