With exams swiftly approaching, the unexpected closure of the Student Centre in early December required some quick thinking from the team at the Fred Smithers Centre for Student Accessibility (FSC).
A student uses Dragon speech recognition software, one of the supports provided by the Fred Smithers Centre.
The FSC offers a myriad of accommodations and is notably accessed for its testing and exams supports. On any given week, the testing centre supports between 50 to 75 test accommodations; a number that jumped to more than 350 during the first week of exams.
With the testing centre unable to open, the FSC team turned to the Saint Mary’s community for support and were welcomed with open doors by areas in the Atrium and the Sobey School of Business, among other locations on campus. Faculty were incredibly supportive of the last-minute changes.
“The students who [were] affected by the damage to the FSC will have had approved exam accommodations,” says Dean of Science, Lori Francis. “We have the responsibility to provide said accommodations to the point of undue hardship, which is a very high bar indeed.”
The FSC team successfully assisted all students with approved exam accommodations, using the alternate locations across campus. The students were patient and flexible with the changes, and appreciative of the resource spaces. "I actually found the [Secunda Marine] Boardroom to be pretty relaxing,” said one student. “It was a nice space to write my exam."
Students requiring specific technology supports such as the Dragon speech recognition software device were able to defer exams until they were able to regain access to the testing centre, which re-opened on December 19. One student who used the headset and speech-to-text supports noted that the Dragon software has been helpful in allowing him to focus on the content of his responses rather than worrying about the grammatical intricacies of writing them out.
“The Fred Smithers Centre team is extremely grateful to the wider SMU community for all the help received during the closure,” says Kate McHugh, Manager of the Fred Smithers Centre. “From offers of physical space, flexibility in timing, and even treat drop-offs, the FSC felt incredibly supported by our colleagues across campus.”
For information on student accommodations, visit the Fred Smithers Centre for Student Accessibility page.