The excellence of SMU's Master of Technology Entrepreneurship and Innovation recognized by major gift

The excellence of Saint Mary's University's Master of Technology Entrepreneurship and Innovation (MTEI) program is being recognized by a major gift from a leading figure in Canada's business and entrepreneurship community.

Rishbah Arora, MTEI student; Dr. Robert Steele, DComm’18; and Laura Russell, MTEI student.

"I have always been impressed by Saint Mary's University and the Sobey School of Business. From my time as a student and in every interaction I have with a Saint Mary's student going back decades," says Dr. Robert Steele DComm'18. "I have seen the impact that a strong business foundation from Saint Mary's provides students. I know that through this gift, Saint Mary's will be able to continue to attract amazing students from Atlantic Canada, Canada and around the world to the MTEI program and the Sobey School. Students will learn from great professors and receive the support they need to successfully develop their business ideas and start-ups into thriving businesses that will give back to the economic vitality of our region."

Dr. Steele is investing a $2 million philanthropic gift in the Sobey School of Business' Master of Technology Entrepreneurship and Innovation program which will enable it to double the size of the program, create new resources for research in the area of entrepreneurship, and support students by providing scholarships and awards to student entrepreneurs.

Over ten years, three major initiatives will be supported by this gift. They are:

• The Steele MTEI Scholarships: These scholarships will support bright, creative and motivated students who have chosen the MTEI program to help them achieve their dreams of being an entrepreneur.
  

• The Steele Entrepreneurship Awards: These entrepreneurship awards will be awarded to MTEI student entrepreneurs who are in the earliest stages of starting new businesses.
  

• The Steele Professorship in Entrepreneurship in the Sobey School of Business: This new professorship will provide additional capacity and support to expand and broaden entrepreneurship research intensity at the Sobey School. 

“This gift reflects the outstanding success of our MTEI program over the past six years and recognizes the tremendous impact of the program on entrepreneurship and innovation in Atlantic Canada,” says Saint Mary’s University President Dr. Robert Summerby-Murray. “Saint Mary’s and the Sobey School of Business are the entrepreneurship leaders in our region, and programs like MTEI show why we are part of a rising entrepreneurship tide both nationally and internationally.” 

“On behalf of Saint Mary’s University, the Sobey School of Business, and the MTEI program, I want to thank Dr. Steele for his commitment to the continued success of our institution and entrepreneurship in Atlantic Canada and beyond,” says President Summerby-Murray.  

The Master of Technology Entrepreneurship and Innovation at Saint Mary’s University is a comprehensive, cross-sector program that combines the knowledge and skills of a management program with marketing, leadership, finance, accounting, communications, economics and information technology. Alumni from the program have started their own companies ranging from rope-less lobster traps to companies specializing in customized lighting, water quality measurement, and training for recreation gaming to e-sports. Alumni have also added value to companies by bringing their MTEI expertise to management at different businesses. Those business areas include companies that deal with cybersecurity, virtual conferencing solutions, and transitioning traditionally retail-based services to at-home delivery.   

“The Sobey School of Business is preparing the next generation of Canadian entrepreneurs and researchers in business and entrepreneurship,” says Dr. Harjeet Bhabra, Dean of the Sobey School of Business. “With the rapid change this year in how businesses operate, programs focused on the integration of technology and innovation like MTEI are more important now than ever before. With this gift, we can continue to expand the scope of the program, engage more entrepreneurs and researchers in growing knowledge creation and expanding the entrepreneurship and start-up sector.”

SMU joins Atlantic universities offering region-wide virtual events for student entrepreneurs

Seven universities in Atlantic Canada are co-ordinating efforts to engage and support student entrepreneurs by hosting virtual workshops this fall.

Five virtual workshops and an additional three virtual fireside chats for female-identifying students will be hosted by different participating institutions. Students across all campuses are eligible to attend for free.

The fireside chats, titled Women Leading Startups, are in partnership with the Canadian Ecosystem Gathering and aim to provide additional support and inspiration for female-identifying students, who are traditionally under-represented in entrepreneurship. The chats will introduce students to women who have founded high-growth startups in Canada and allow them to network in a safe and dedicated virtual space.

Two of the workshops, How do I entrepreneur? and Stayin’ lean, are supported by Propel, an online accelerator for technology startups in Atlantic Canada.

The post-secondary institutions participating in these workshops include:

·       Cape Breton University

·       Dalhousie University

·       Memorial University of Newfoundland

·       Mount St. Vincent University

·       Saint Mary’s University

·       University of New Brunswick

·       University of Prince Edward Island

Florian Villaumé, director of the Memorial Centre for Entrepreneurship at Memorial University in St. John’s, N.L., says the ongoing COVID-19 pandemic has provided an opportunity to reach more students through virtual events and by co-ordinating efforts between all the universities.

“Having most students studying online has opened new opportunities to inspire and enable aspiring student entrepreneurs,” said Mr. Villaumé. “With the support of Propel and Canadian Ecosystem Gathering, we are collectively investing in the future of student-led startups. This collaboration will create a strong connection between entrepreneurial students across the region, thus making the foundation of the Atlantic Canada startup ecosystem stronger.”

The workshops include topics such as: How do I entrepreneur?, Uncover the right idea; Stayin’ lean and Take on tech.

“Creating a culture of innovation and increasing awareness of available programming across the Atlantic region is amplified by this effort,” said Jeff Larsen, executive director of innovation and entrepreneurship at Dalhousie University. “By working collaboratively, we are able to expand our networks and reach to allow students, academics and community members exposure to the markets, opportunities and experiences that exist outside their home institution.”

The first workshop, How do I entrepreneur?, will be held on Sept. 24.

Enactus Saint Mary’s moves program to help youth develop employment skills online

The OptionsOnline.ca homepage.

The Saint Mary's University program that helps Nova Scotian youth overcome barriers to employment and develop the skills and knowledge necessary to make a successful transition to work or return to school is moving online.

"The Options Youth Program has been running since 2002, funded by the Government of Canada," says Brennan Daley, a project manager with the Saint Mary's University Entrepreneurship Centre, who oversees the program. "Traditionally, it's been a face-to-face training program, but in 2019 we applied for funding to move the program online. With the current situation with COVID-19, the online version is even more timely." 

The Options Youth Program is a Nova Scotia wide employment wage subsidy program, facilitated by the Saint Mary's University Entrepreneurship Centre and Enactus Saint Mary's and funded by the Government of Canada through the Youth Employment and Skills Strategy. The objectives of Options Youth are to help employers cover the cost of training while helping priority youth (age 15-30) overcome multiple barriers to employment, and develop the skills and knowledge necessary to make a successful transition to the labour market or return to school. For participants who need assistance to access online learning resources are available.

"This program is an invaluable resource for Nova Scotian youth to develop the life skills and the practical skills necessary to find meaningful employment after the program is finished," says Ossama Nasrallah Bcomm'18, co-owner of The Harbour Watercraft. "As a new business owner, it is very rewarding for myself and my team to help these youth and watch them progress with their time here."

“Our government recognizes the importance of investing in Canada’s youth and helping break down barriers to employment. Programs like the Youth Employment and Skills Strategy gives young Canadians the support they need to launch a meaningful career, and are especially important during these trying times. Our government’s investment in the Options Youth Program will go a long way in helping Nova Scotia’s youth.”

— The Honourable Carla Qualtrough, Minister of Employment, Workforce Development and Disability Inclusion

The program consists of a 6 to 10-week skills session followed by a 20-week work experience. During the skills session, participants will take part in employability skills training online. They will have access to a milestone-based curriculum that is tailored to their individual needs and focusing on essentials skills. Participants are paired with a case manager from their area and an Enactus student that will act as a mentor and support throughout the program. Once this is completed, they will move to the 20-week work experience.

"This is a great program for both youth participants and employers," says Michael Sanderson, director of the Saint Mary's University Entrepreneurship Centre. "It helps connect priority youth with businesses looking for workers. We have seen great success over the years, and we are very appreciative of the continued support of the Government of Canada."

“Our government recognizes the importance of investing in Canada’s youth and helping break down barriers to employment. Programs like the Youth Employment and Skills Strategy gives young Canadians the support they need to launch a meaningful career, and are especially important during these trying times. Our government’s investment in the Options Youth Program will go a long way in helping Nova Scotia’s youth.” – The Honourable Carla Qualtrough, Minister of Employment, Workforce Development and Disability Inclusion

The Government of Canada has invested $786,705 in the Options Youth Program over the next three years through the Youth Employment and Skills Strategy. The new online version of the program launches later this summer.

For more information, visit optionsonline.ca.

Saint Mary’s announces prominent alumna as new RBC Talent Hub Entrepreneur-In-Residence

Saint Mary’s University alumna Shannon Byrne Susko BComm’89 BSc’92 is joining the university as the newest RBC Talent Hub Entrepreneur-In-Residence.

"I'm excited to begin working with students as the RBC Talent Hub Entrepreneur-In-Residence,” says Susko. “Being a Saint Mary's University alumna myself, it's an incredible feeling to be able to give back to the community and share my experience and business expertise, helping students reach their entrepreneurial goals."

Shannon Byrne Susko BComm’89 BSc’92

Susko is a successful serial entrepreneur and is the founder and CEO of Metronome United. Recognized in March 2020 as one of Canada’s Top 25 Inspirational Women Leaders, Susko was also named as one of Canada’s Top 100 Most Powerful Women in 2018. Susko has built and led high-growth tech companies in the financial services industry. In six years, she co-founded, managed, and sold two companies: Subserveo, Inc. and Paradata Systems Inc.

“As we welcome Shannon and her extensive business expertise to the team, I want to express our gratitude to RBC for driving entrepreneurship at Saint Mary’s,” says President Dr. Robert Summerby-Murray. “This initiative launched a year ago and is funded by the RBC Foundation as part of the RBC Future Launch program. They have invested $695,000 over three-years in work-integrated learning at Saint Mary’s, and I want to thank them for their continued support.”

As home to the RBC Talent Hub, the Saint Mary’s University Entrepreneurship Centre (SMUEC) hosts two Entrepreneurs-In-Residence (EIR), giving students access to some of Canada’s top entrepreneurs. The EIR are selected based on their passion for entrepreneurship, as well as their ability to provide a breadth of advice and information.   The RBC Talent Hub also includes an entrepreneurial mindset success certificate, multi-level skilled entrepreneurship training workshops, a student consultant team and a talent fund for co-operative education.

“We are delighted that Shannon will be joining the RBC Talent Hub as the newest entrepreneur-in-residence,” says Kellie Sauriol, RBC’s Regional Vice President, Business Financial Services, Atlantic Canada. “Students fortunate to have her as a coach will no doubt benefit greatly from her valuable experience, business acumen and entrepreneurial mindset. We’d also like to thank Gregg Curwin for his past and future contributions.”

Saint Mary’s inaugural entrepreneur-in-residence, Gregg Curwin BComm‘90, has had such a great time creating impact through one-on-one coaching, connecting students to resources, and supporting other campus events, that he is staying on for a second term.

"This past year as the entrepreneur-in-residence has been incredibly exciting and very dynamic," says Curwin. "From the students and the faculty to the awesome SMUEC team, this program truly provides a world-class entrepreneurial experience. "

Curwin will continue to focus on general one-on-one coaching and virtual student drop-ins. In contrast, Susko will focus on a small cohort of student entrepreneurs, meeting with them regularly as a group and coaching them through her strategic processes.

“Shannon is an experienced entrepreneur and CEO, whose impact we have seen first-hand,” says Michael Sanderson, director, SMUEC. “We are ecstatic to add Shannon to our team. The knowledge she can share and the advice she can provide to our community will be a significant boost to the great work already underway through this program.”

SMU Entrepreneurship Centre partners with prominent alumna to expand free business coaching sessions

In response to COVID-19 and the challenges it poses to local businesses, the Saint Mary’s University Entrepreneurship Centre is expanding its consulting services to offer more free virtual one-on-one business coaching sessions. 

“Many local businesses are having to make tough decisions,” says Michael Sanderson, director, Saint Mary’s University Entrepreneurship Centre. “We are here to connect local companies with free virtual one-on-one business coaching to help them find the best way forward for their business during this challenging time.” 

Shannon Byrne Susko BComm’89 BSc’92

For the past few weeks, the centre has offered free virtual strategy sessions to Atlantic Canadian entrepreneurs to help identify potential solutions to current challenges. Now through a partnership with prominent alumna and successful serial entrepreneur Shannon Byrne Susko BComm’89 BSc’92, the centre is expanding those services. 

“I have more than twenty years of experience building and leading high-growth technology companies in the financial services industry, and during that time, I have dealt with adversity and economic downturns,” says Susko, CEO and founder of Metronome United. “Now, I share that knowledge and experience with 60 Metronome coaches and their clients worldwide. We help CEOs and leadership teams overcome obstacles and grow. We know that businesses are facing significant challenges as a result of COVID-19, and we are here to help you.” 

Recognized in March 2020 as one Canada’s Top 25 Inspirational Women Leaders, Susko was also named as one Canada’s Top 100 Most Powerful Women in 2018 and was awarded Canada’s Top 40 under 40 in 2001. Susko has built and led high-growth tech companies in the financial services industry. In six years, she co-founded, managed, and sold two companies: Subserveo, Inc. and Paradata Systems Inc. 

For more information, visit www.smuec.ca and www.metronomeunited.com .

Commerce and engineering students shine at international competition in Montreal

(l-r) Clifford Isenor, Andrew Herold, Kaitlyn Anderson and Kevin Schwarzer

During February break, Clifford Isenor and Andrew Herold represented Sobey on a cross-faculty elite team that travelled to Montreal to take part in the ENGCOMM Case Competition, billed as "the cross-disciplinary case competition combining both engineering and commerce." The competition was hosted by the John Molson School of Business at Concordia University and aims to collaboratively find solutions to real-world challenges faced by modern industries.

Representing the engineering side of the equation were Kaitlyn Anderson and Kevin Schwarzer, a student who had worked with the David Sobey Centre on their recent retail robot initiative. Team coaches were Sobey's Case Competition Coordinator Breagh Matheson, MBA, and professor Luke MacDonald of the Division of Engineering.

Fourteen schools competed including the Amsterdam University of Applied Sciences, University of Vermont, Ben-Gurion University of the Negev in Israel, Western, York, Ryerson, McMaster, the Technological University in Dublin, Ireland, and the American University in Cairo.

Over four days, students completed and prepared case analyses on sponsor companies Global Medic, the Electricity Supply Board (ESB) and L3 Harris.

Overall: Saint Mary’s University was extremely competitive, with judges applauding their creativity and seamless flow of presentations. The team improved with every presentation, scoring higher with each consecutive day. After the 12-hour final case prep presentations, they were scored only three points behind the leader in their respective pool, making it a very close competition. The students refined their analysis and presentation skills and overall, had an incredible time.

During the opening dinner the team was seated with several executives of L3 Harris, providing our students with incredible networking opportunities.

The team would like to thank the following sponsors: Sobey School of Business, Dr. Malcolm Butler, Vice-President Academic and Research, the BComm Advising Centre, the Dean of Science Office/Science Advising, Engineers NS and SMUSA.

New Nova Scotians cook a community meal to celebrate International Development Week

A celebration of newcomers,  diversity, and tradition through food will take place this Friday, February 7, from 12:30 p.m. to 2:00 p.m.  At the event, ten refugees from around the world who are now living in Halifax will prepare dishes from their home countries as part of a community meal.

‘Taste of the World’ aims to break down barriers and build understanding through something that is universally shared: food. For the cooks, it is an opportunity to showcase their traditions and cultures to a broader audience. For the public, it’s a chance to connect with newcomers and sample delicious dishes. The event is free and takes place at the Halifax North Memorial Public Library, 2285 Gottingen St. in Halifax.

“As an immigrant, I have firsthand experience of how difficult it can be to start a new life in a different country,” said Leena Roy Chowdhury, co-president of Enactus Saint Mary’s and this event’s co-organizer.  “We are working with newcomers to Canada, and helping to inspire them as entrepreneurs so that they can build a career using their incredible cooking skills. This event is the perfect occasion to celebrate diversity and entrepreneurship with food that will captivate your taste buds!”

 ‘Taste of the World’ is being held as part of International Development Week (IDW). IDW celebrates Canadian community and international development efforts by showcasing work being done across the country. 2020 marks the 30th anniversary of IDW, which will run from February 2nd-8th. As the signature event for the Atlantic, ‘Taste of the World’ will be live-streamed to a national audience.

This year’s theme for IDW is ‘Go for the Goals’, referencing the Sustainable Development Goals (SDGs). The SDGs are 17 universal, aspirational, and interconnected goals introduced by the United Nations in 2015. The ‘Taste of the World’ event seeks to address goal no.2: Zero Hunger, no. 8: Decent Work and Economic Growth, no. 10: Reduced Inequalities, and no.17: Partnerships for the Goals.

To learn more about the SDGs, click here: https://sustainabledevelopment.un.org/?menu=1300

Funding for this event is provided by the Atlantic Council for International Cooperation (ACIC), on behalf of Global Affairs Canada (GAC). The event is being hosted by the Global Shapers – Halifax Hub, Enactus Saint Mary’s, and Hope Blooms.

Big win for Saint Mary's at the Atlantic Global Student Entrepreneurship Awards

Aditi Joshi, founder of AJDesigns; and Saint Mary’s students Mubdu Alali, founder of Bloxo; and Nevell Provo, founder of Smooth Meal Prep

Earlier this month, four East Coast university students competed in the Atlantic Global Student Entrepreneurship Awards (GSEA), for a chance to win cash and prizes valued at nearly $100,000. The Global Student Entrepreneur Awards (GSEA) is the premier global competition for students who own and operate a business while attending college or university.

Among the Atlantic competition, Aditi Joshi, founder of AJDesigns; Mubdu Alali, founder of Bloxo; Ross Arsenault, Co-founder of Ashored Innovations; and Nevell Provo, founder of Smooth Meal Prep. Each entrepreneur pitched their business to a panel of industry experts and local entrepreneurs with hopes to gain access to major prizes such as $1,500 cash, flights, coaching services, retail space, and the chance to move on to the National GSEA Competition in Toronto.

Ross Arsenault, BComm’18, was named the local winner and will move on to compete against the world’s best student entrepreneurs at the Global Finals for a chance to win a $40,000 worth of cash and prizes, and the title of EO Global Student Entrepreneur. Arsenault, a Saint Mary’s University student of the Master’s in Technology Entrepreneurship and Innovation program, is developing sustainability-enabled technologies to modernize trap fisheries. Annually, 640,000 tons of fishing gear is lost and becomes ocean waste, resulting in 140,000 deaths of protected species annually. Ashored is developing a ropeless fishing system to minimize the risk of whale/animal entanglement and trap loss, while allowing fishers to fish in zones closed to fixed-gear fishing.

"The local recognition from GSEA Atlantic means a great deal in terms of resources, and personally as a founder with a maritime mission. Starting/running a business while still being a student definitely isn't the easiest at times, but it's benefitted Ashored as a company in countless ways!” says Arsenault. He will travel to Toronto to compete on the national stage in January 2020.

GSEA is an Entrepreneurs’ Organization (EO) program. EO was founded in 1987 by a group of young entrepreneurs. With over 10,000 members in 144 chapters in 48 countries throughout the world, they’ve enabled business owners to learn from each other to experience greater business success while forming strong professional and personal relationships. EO provides events, leadership development, a forum for online discussion, and educational opportunities with the goal of teaching, inspiring, and transforming entrepreneurs into active members of a global business community.

Celebrating the inaugural recipients of the Viola Desmond Bursary

Saint Mary’s University students Leah Matheson and Kendra Smith, the inaugural recipients of the Viola Desmond Bursary

Saint Mary's University and the Delmore Buddy Daye Learning Institute joined together on Friday, November 8, to celebrate the legacy of Viola Desmond and support the next generation of female African-Nova Scotian business leaders.

Leah Matheson, a second-year commerce student, and Kendra Smith, who is in her final year in accounting, are the inaugural recipients of the Viola Desmond Bursary.

"I feel blessed with how many people came to this event to support us and honour the legacy of Viola Desmond," said Smith. "I am very grateful to be one of the first recipients."

The Viola Desmond Bursary was announced on November 8, the date of Viola's heroic anti-discrimination action in 1946. The bursary is fully-endowed and is awarded each year to full-time African-Nova Scotian students at Saint Mary's.

"I have had a lot of support from my family, and from Saint Mary's, that has helped me during my degree," said Matheson. "I am looking forward to more people having the opportunity that Kendra and I did through the Viola Desmond bursary, an opportunity for them to pursue what they love."

The award amount marks the year of Viola Desmond's anti-segregation action, 1946, with students receiving $1,946. While this award is not renewable, it may be awarded to the same student more than once.

While preference for the bursary is given to students in the Sobey School of Business, the bursary may also be awarded to students in programs featuring entrepreneurship. Preference will also be given to female students from Halifax County. Students must also have a financial need.

This award was established with the permission of the Desmond Family and through the generosity of The Honourable Wilfred P. Moore, Q.C., LL.D., and Ms. Jane Adams Ritcey.

"Viola Desmond has been very good to our city, our province and our country," said Senator Wilfred Moore. "My family is very pleased to assist Saint Mary's University in this most noble virtue—the transfer of knowledge. We do so in keeping with the bedrock tradition of Saint Mary's, offering a hand up."

MTEI grads win $75k in US business challenge

The Ashored founders: Aaron Stevenson, left, Ross Arsenault and Maxwell Poole. (Photo courtesy Peter Moreira, Entrevestor.com)

Saint Mary’s alumni Ross Arsenault BComm'17, MTEI'18 and Aaron Stevenson MTEI'19 along with partner Max Poole BComm'17 on their company, Ashored, have won $75k USD Platinum win at the MassChallenge in Boston.

The company was selected back in May as the sole Canadian company to enter the well-recognized accelerator program, one of 100 start-ups competing for funding.

"Headquartered in the United States with locations in Boston, Israel, Mexico, Rhode Island, Switzerland, and Texas, MassChallenge strengthens the global innovation ecosystem by accelerating high-potential startups across all industries, from anywhere in the world for zero-equity taken." - MassChallenge.org

The MassChallenge Boston program provides training, collaboration space, connections to experts and mentors and is zero cost. Cash prizes are for zero equity. This isn't Dragon's Den, this is money to drive business growth, free of obligations.

Ashored Innovations were one of 12 companies awarded on October 24. Over $1 million USD in zero-equity prizes were awarded, provided via partnerships MassChallenge has with Boeing and the International Space Station National Lab.

This competition plants another flag in the Boston startup ecosystem, which Sobey School's Venture Grade and MTEI have been making inroads into for the last several years.

Ashored adds the winnings to their growing funding pool, including a recent $30,000 investment from Sobey School's Venture Grade group.

New SMU space at Volta open for business

Saint Mary’s students, faculty and researchers now have access to a new office space at Volta in downtown Halifax.

Dubbed the Entrepreneurship Connector, the bright new space can accommodate up to 6 people and puts Saint Mary’s in the heart of the Halifax innovation district, providing access to resources and allowing faculty, researchers and programs to better reach and engage with the community and local businesses.

The space and the partnership “creates a direct pathway for students, faculty and staff from across all disciplines within the university to engage in entrepreneurship and help grow and support the start-up ecosystem,” says Michael Sanderson, Director of the Saint Mary’s University Entrepreneurship Centre.

Volta, now in its sixth year of operation, tripled in size last year to 60,000 square feet. Spanning across three floors of the Maritime Centre, the innovation hub is creating a place for entrepreneurs and innovators to work, learn and connect with each other.

Saint Mary’s is the first post-secondary institution to provide its students and faculty direct access to Volta’s community of innovators with a dedicated work space onsite.

Faculty and students can book the space via an online: https://www.smuec.ca/volta/

SMUEC helps Canada’s first airport honesty shop open in Halifax

In an effort to promote Nova Scotia’s locally grown products and the cultural values of honesty and trust in the region, Mabata – Glocal Eatery, supported by the Saint Mary’s University Entrepreneurship Centre’s program The Runway, launched Canada’s first airport honesty shop, located at the arrivals foyer of the Halifax Stanfield International Airport.

Introduced by the Saint Mary’s University Entrepreneurship Centre in April of 2018, The Runway is an incubator that provides local businesses the opportunity to promote and grow their enterprises through product sales and new product testing activities at the airport. The Runway has since worked with 14 local businesses, providing business support and a rent-free space to set up their shop at the Halifax Stanfield International Airport. Each month, The Runway airport kiosk features a new local business, with past companies ranging from apparel brands to plant-based nutrition bars.

The new honesty food pop-up shop, launched on July 10th, is a world pioneering concept that entrusts customers to pick the food, snack and drink items they wish to purchase, punch in their order using a touch screen and pay via a self-service checkout that accepts credit/debit cards, cash and mobile payments, with no one serving or watching customers during their purchase experience.

Mabata’s new Honesty pop-up shop will operate during the summer months of 2019 as a 24/7 un-manned shop and offers a 24/7 remote support helpline to assist any customer that requires further help to make their purchase.

Click here to read more.