Jonah Crowther, Katie Brooks, Julia Faloon, Anna Streeter and Luke Pound represented the Sobey School of Business at Map the System in the UK
Sobey MBA Team recognized for mapping Nova Scotia’s family physician shortage
Last week, a team of Sobey MBA students received a Systems Mapping Excellence Award in a competition called Map the System (MTS), held at Oxford University, UK. It was the first time a Saint Mary’s University team had entered the competition. Julia Faloon, Anna Streeter, Luke Pound, Jonah Crowther and Katie Brooks analysed and presented on the systems around Nova Scotia’s family physician shortage.
Founded in 2016, the Map the System competition, held at the Skoll Centre for Social Entrepreneurship, builds a community of practitioners, educators and students around systems thinking, an approach to entrenched and intractable social and environmental problems that examines both mitigating and exacerbating factors. The competition stands apart from most others in that participating teams are not tasked with building solutions and recommendations. Instead, they are evaluated on how well they have mapped and analysed the contributing factors to a problem, their ability to translate data into a compelling story, and their understanding of root causes and potential leverage points for change.
The team received a Systems Mapping Excellence Award for their analysis of the Nova Scotia family physician shortage
In the SMU team’s analysis, some of the factors were immigration trends, rural versus urban realities, career perceptions of family medicine, public expectations, burnout and isolation. During the analysis, retention of doctors and perceptions about the attractiveness of family medicine as a career option appeared as weaker areas in the system.
In addition to traditional research, Anna said, “We got to listen to a lot of different perspectives throughout our entire project, whether they were from different organizations or different levels within the organization, but they all helped reveal something different about the system we were looking into, which we may have overlooked if we didn't reach out to them.”
Systems thinking in MBA
Annika Voltan teaches an MBA course called Sustainable Change Leadership, where she introduces systems thinking as an essential skill for future leaders. This past winter, students in her class participated in the campus-level Map the System competition.
In reflecting on why she feels that systems thinking and systems mapping are so important, she noted: "In today's busy world, we're often evaluated based on efficiency and productivity measures, which leads us to jump into solutions when faced with problems. But the complex challenges we're facing require deeper understanding of contributing factors, power dynamics and interconnections if we're going to be able to shift toward better outcomes. Systems thinking is increasingly being recognized as an essential skill set for navigating the wicked problems of our time."
Camaraderie and support
The team were impressed by the collegial and supportive atmosphere associated with the competition, all the way through. They received advice and encouragement from several Sobey professors, as well as from staff at the Arthur L. Irving Entrepreneurship Centre and Executive and Professional Development. MTS assigned the team three judges. Here in Halifax, they connected with a health researcher named Sam Petrie who competed at MTS in 2020. The others were Ishaw Sharma (Toronto) and Mariana Cardenas Marquez (Montreal). Even the judges were supportive, said Katie: “They were rooting for you to succeed in the questioning. They wanted to give you the opportunity to share more, if you missed anything and really show your understanding.”
Jonah added that after complimenting another team on their presentation, that team commented about the SMU team being all MBA students. Jonah said, “I kind of took a step back and thought, wow, they view almost us as the experts.” While the team may not be experts in healthcare, they were the people in the room who knew the most about the Nova Scotia healthcare system, thanks to their research and analysis.
Coming into the competition, Julia noted they had expected it to be intense and perhaps more rigid. “The camaraderie that we all felt, the gratitude that was in the room for everyone being there was super cool to experience.”
The team is excited to share their report findings at Lead With Purpose Day in November
Looking forward
Looking ahead, the team is excited for another SMU team to participate next year so they can share some of what they learned.
“How do you even articulate to the class that comes in next year? Like, how do you get people to feel like we feel right now about it, because we're so in it,” said Katie. Anna noted they hadn’t expected the breadth or complexity of some of the issues being mapped.
The passion and storytelling of the finalist teams made a strong impression on Jonah. “I think what I really appreciated was not just learning about the issues happening in those countries, but also just seeing the passion they brought when they were presenting on those topics.”
What happens now with the report? They will be bringing it to the PRME research expo at the Sobey School of Business’ Lead With Purpose Day on November 20. Katie says, “You can do a lot with this. So many people in the community now want to read our report and our findings.”
